Reports Online Privacy Policy
Last updated November 2021
Your privacy is important to us, so we’ve compiled this Privacy Policy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs) to help you understand how we use your data and what your rights are. The following document sets forth the Privacy Statement for Reports Online, including its website, and other communication platforms such as e-newsletters and SMS.
The term ‘Reports Online’ or ‘RO’ or ‘us’ or ‘we’ refers to the owner of the website and other communication platforms. Our registered office is 2/186 Scarborough Beach Road, Mount Hawthorn. Our ABN is 78 639 922 008. The term ‘you’ refers to the user or viewer of our website.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information; however, we collect information about you and any other party whose details you provide to us when you:
complete online forms (including enquiry forms). This may include your name, business name, address, email address and telephone number. We may also ask you to provide additional information about your preferences.
partially complete and/or abandon any information inputted into our website and/or online forms. We may use this information to contact you for marketing purposes.
contact us offline; for example by telephone, fax, SMS, email or post.
We also collect information from your devices (including mobile devices) that you or users of your devices may use to access any of our websites. We may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information. We may do this using cookies.
Any personal information collected or received by us during the completion of a Property Condition Report will remain confidential and will not be used for marketing purposes or shared with any other business or third party. This may include your name, email address, telephone number, and address.
How we use your personal information
We use your information to:
provide you with any information that you have requested.
promote our business advertisers and/or provide information to you which we believe may be useful to you, based on your use of our website, our business advertisers, and our products.
monitor, measure, improve and protect our content, website, email communications and magazine, and to provide an enhanced, personal, user experience for you.
contact you to see if you would like to take part in our customer research (for example, feedback on your use of our products and services).
deliver targeted online advertising.
You have the right at any time to stop us from contacting you for marketing purposes. You may also request at any time that we do not share your information with third parties referred to in the above list.
If you wish to exercise these rights:
you can unsubscribe from any email marketing using the links provided in the emails we send to you.
opt out of SMS communication by replying ‘STOP’.
you can contact Reports Online by emailing reports@reportsonline.com.au, and request to be removed from the relevant communication.
From time to time, we may use your personal information for new, unanticipated uses not previously disclosed in our Privacy Statement. If our information practices change at some time in the future, we will use your information for these new purposes only, and the data collected from the time of the policy change onwards will adhere to our updated practices.
Sharing your personal information
Reports Online will not share your personal information with another business, unless:
that business has been hired to assist Reports Online in providing you with a better level of service, such as research agencies. Those companies will be permitted to obtain only the personal information they need to deliver the service. Reports Online takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
you have opted in to receive marketing communications from businesses that advertise with Reports Online. We will share the information you have provided only with businesses relevant to the preferences you select when completing the opt-in form.
that business is a current advertiser with Reports Online, and you have provided feedback on your experience with that business. We may share the information you have provided with the named advertiser only.
you have submitted feedback via any communication platform, including online, SMS, email, post and telephone. Feedback is not confidential and may be used, in any manner, form, medium or technology, at our sole discretion.
you have referred a business to Reports Online. We may share the information you have provided with the named business only.
Non-personal information
For each visitor to the Reports Online website, we collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used internally and solely for gauging visitor traffic and trends.
Cookies
Cookies are small text files which are transferred from our websites and stored on your device. We use cookies to help us make our websites and products offered better for you.
Our cookies are used to deliver online content that is more relevant to you, based on your use of our websites.
Changes to this Privacy Statement
Reports Online reserves the right to make amendments to this Privacy Statement at any time. If you have objections to the Privacy Statement, you should not access or use the site.
How do we secure your information?
Security is extremely important, and we make sure to take every step to protect your information. We secure your information using industry standard techniques and through the use of reputable vendors. For any inquiries about security, please contact us.
We note that information provided over the internet or information stored on servers accessible through the internet cannot be guaranteed to be fully secure as the internet is inherently insecure. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Contact us
Reports Online welcomes your comments regarding this Privacy Statement. If you have any questions or would like further information, please contact us by email: reports@reportsonline.com.au.
‘Reports Online’ means Reports Online Pty Ltd (ABN 78 639 922 008) trading as Reports Online.
